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Setup a Consumer Returns

CONSUMER RETURNS (RMA# REQUEST)

Kingston Brass, Inc. has a 30 day Return Policy on consumer purchases.  Please fill out the form below and a Support Representative will process your Return and email you an RMA # along with return instructions.  View Return Policy

*Note: Please allow 3-4 Business Days for RMA# and Return Instructions to be emailed to you after submitting a request.

REASON FOR THE RETURN:

  • General Return (wrong finish, wrong size, etc.)
  • Defective (cracked, dented, leaking, scratched, etc.
  • Exchange (want different product, color, etc.)

If you would like to exchange for the same item or an alternative, please let support know.

RETURN REQUEST FORM (RMA#)

For Consumer Returns, please fill out the RMA request form below.

 
 
Fields marked with an * are required